Privacy Policy

Last Updated: 16th March, 2025

I am committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how I collect, use and protect your data in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

By using my website (neonrevival.studio), purchasing digital products or engaging in my virtual design services, you agree to the terms of this Privacy Policy.

1. Who I Am

Neon Revival Studio is an Australian-based virtual interior design studio offering:
Online interior design services, including:
  • Full Remote Design Service
  • Remote Designer for a Day
  • Project Review Consultation
  • Colour Consultation
  • Product & Fixture Selection Service
Digital design products, including:
  • DIY guides
  • Templates
  • Mood board kits
I operate exclusively online, communicating via email, Notion client portal, Google Forms and video calls.

2. What Personal Data I Collect

I collect personal information only when necessary to provide my services and products.

The types of data I collect include:
  • Contact details – Name, email and project address (if provided voluntarily)
  • Project information – Your design preferences, images and responses in questionnaires
  • Payment details – Payment transactions are processed securely through Stripe; I do not store your financial details
  • Website usage data – I use analytics tools (such as Google Analytics) to track visitor activity and improve website functionality

3. How I Use Your Information

I collect and use your information for the following purposes:
  • To provide my services – Delivering virtual interior design services, digital products, and personalised recommendations
  • To process payments – Managing transactions securely through Stripe (see Stripe’s Privacy Policy)
  • To improve my services – Using feedback, website analytics and customer interactions to enhance offerings
  • To communicate with you – Sending service updates, responses to enquiries and booking confirmations
  • For marketing (with consent) – If you opt-in, I may send design tips, promotions or updates via email. You can unsubscribe at any time

 4. How I Protect Your Data

Your privacy and security are a priority. Here’s how I safeguard your information:
  • Data encryption & secure storage – All data is securely stored and encrypted where applicable
  • Third-party security measures – I use Google Forms, Notion and Stripe, each with their own privacy protection measures
  • Limited Access – Only authorised personnel can access client data when necessary for service delivery

 5. Sharing & Third-Party Disclosure

I do not sell, rent or share your personal information with third parties for marketing purposes.

However, I may share necessary data with trusted third-party services to operate effectively, including:
  • Stripe (for secure payment processing)
  • Google Analytics (for website analytics and performance tracking)
  • Notion & Google Forms (for client onboarding and project management)
Affiliate Disclaimer: Some of my digital products contain affiliate links. This means that if you purchase through my links, I may earn a small commission at no extra cost to you.

6. Cookies & Tracking Technologies

Like most websites, I use cookies and analytics tracking to improve website functionality and user experience.

Cookies help me:
  • Remember your preferences for a smoother browsing experience
  • Monitor website traffic and identify how visitors engage with content
Managing Cookies: You can disable cookies in your browser settings, but this may affect certain website functionalities.

7. Data Retention: How Long I Keep Your Information

I only keep your data for as long as necessary to provide my services or as required by law.
  • Client project files – Retained for 12 months post-project completion for reference
  • Email communications – Kept for customer service and record-keeping purposes
  • Analytics & website data – Stored for a maximum of 24 months for performance tracking
You can request deletion of your data at any time (see Section 8).

8. Your Rights & Control Over Your Data

You have the right to:
  • Access & update your information – Request to view or correct your personal details
  • Request data deletion – Ask me to erase your data when it is no longer needed
  • Opt-out of marketing emails – Unsubscribe anytime using the link in my emails
To exercise these rights, contact me at hello@neonrevival.studio.

9. Payment Security & Financial Data

  • All payments are securely processed through Stripe
  • I do not store credit card details – All transactions are handled under Stripe’s security policies (see Stripe Privacy Policy)

10. Policy Updates & Contact Information

This Privacy Policy may be updated periodically. Any changes will be reflected on this page with the last updated date at the top.

Questions About This Policy?

Email: hello@neonrevival.studio
Contact form: neonrevival.studio/contact

I appreciate your trust in Neon Revival Studio and am happy to answer any privacy-related questions.